Project name

Usability testing for the web interface of the new Indico Room booking module

Project description

Indico is an open source web application for event organization, archival and collaboration. It is developed at CERN and evolves in the  IT Collaboration, Devices & Applications (IT/CDA) group

The application is used by tens of thousands of users around the world and across projects, universities, laboratories and UN agencies.

The Room Booking module is under-going a major re-design that will change completely its look & feel.

This project will measure user reaction and make recommendations to the module developers on its usability by:

1. Taking a random sample of users (amongst IT members, secretariats, physicists, administrators,...).
2. Make a list of issues and proposals for improvement this usability exercise revealed.
3. Preparing the set-up for screen recording - face recording -voice recording when they navigate through the new interface of the module (via ActivePresenter, QuickTime &/or the CERN audiovisual services).
4. Study relevant past studies (example) to understand whether an eye-tracking equipment loan or rental (TECFA or HUG or tobii) is useful for this exercise.
5. Recording their sessions and analysing the videos, taking notes, making summary report.
6. Make a list of issues this usability exercise revealed.

 

 

Required skills

Expertise in web usability, optimal web navigation patterns, organisational and reporting skills, some recording skills.

Learning experience

Thanks to the vast variety of users that need Indico and their very different profiles, the student will gain technically (set-up of the process and analysis of the results) and organisationally (emails, doodles, web pages, reports, contact with the developers).

Project duration

6 months at 50% Full Time Equivalent

Project area

Learning

Contact for further details

Maria Dimou

References

Previous Usability study, different application, same collaborating institute: https://cds.cern.ch/record/2054880

Related project: https://twiki.cern.ch/ELearning

Collaborating institute: https://www.hesge.ch/heg/en/core-programmes/bachelors-science/information-studies (link is external)

CERN group

IT-CDA

Status

Accomplished Submitted by Maria Dimou on Monday, November 20, 2017 - 17:51.